A bank teller, Jeff Bezos, and a Starbucks barista walk into a...school district reopening planning session. No, really. These may seem like disconnected personas, but in their book, Primed to Perform, authors Neel Doshi and Lindsey McGregor use all three real-life stories to explain how organizations should prepare their employees in planning a response to uncommon and changing situations. Each story, from the barista handling the inconvenience of running out of ice for a guest’s iced coffee order to the bank teller keeping their calm in the middle of a bank robbery to Bezos dropping everything to work with a team responding to a customer’s complaint in the early years of Amazon, illustrates a lesson that school and district leaders are facing now when it comes to reopening planning – the need for adaptability in an environment where the norm has been disrupted. There has been no greater global disruption in the 21st century than the one caused by the coronavirus. With school districts facing the long-term effects of the pandemic closures and planning for a reopening in the fall, the need to be adaptive becomes even greater.
As we look toward reimagining schools, we encourage leaders to keep in mind that communities and families have been impacted by an unprecedented time and will continue to feel the impact into the next school year, and perhaps beyond. School is a place where communities gather for connectivity and support. During these challenging times, there is an opportunity to further develop schools as a place where SEL is embedded throughout school culture.
Subscribe to the blog to get your free copy of our Personalized Learning Playbook. A Playbook that will help you make the case for personalized learning, and reflect on the important elements to take in consideration.
There is something about this crisis that has brought out the baker in many. Even the two of us, people who have tried elimination protocols to reduce our gluten intake, have made a few attempts at biscuit and sourdough making. And it’s not just us! We recently learned that King Arthur Flour has seen a 600% increase in demand for their product as home cooks are rediscovering the art of making their own bread.
The abrupt shift to distance learning directly challenged the knowledge, mindsets, and skills of our teacher workforce this Spring. Formerly ‘nice-to-have’ skills in digital integration became ‘must-haves,’ traditional classroom management and instructional design methods no longer applied, and everyone was required to embrace a high level of comfort with ambiguity as guidelines and expectations shifted on a weekly basis. And as a new school year approaches and the global pandemic remains, educators are bracing for these abrupt and temporary changes to take root.
Donald Rumsfeld once said that there are three things we know - the things we know, the things we know we don’t know, and the things we don’t know we don’t know - and that it’s the last category, the unknown unknowns, that tend to be the most difficult things we encounter. The vulnerability of our global economy to a novel coronavirus may go down as one of the greatest unknown unknowns in our lifetime. And while the dust is yet to settle, it is safe to say that we will never be the same knowing now what we didn’t before.
While the author of the quote isn’t certain (many attribute it to acclaimed management consultant Peter Drucker), the saying “culture eats strategy for breakfast” is commonplace in organizational management circles. I don’t know about you, but breakfast has been the last thing on my mind these past few weeks and months because I feel like there’s barely enough time to grab a quick snack in between phone calls, Zoom meetings, and responding to emails. And upon further reflection, thinking intentionally culture hasn’t really been at the top of my mind either. After all, who has the capacity to think about organizational culture when we don’t even know what the next day will bring? It seems like strategy is the one bellying up to the breakfast buffet.